Payment Policy

At Ember Patio Living, we strive to make your purchasing experience seamless and secure. Please review our payment policy below:

Accepted Payment Methods

We accept a variety of payment methods to accommodate our customers, including:

• Major credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• PayPal
• Other electronic payment options as specified at checkout

Payment Processing

All payments are processed securely through our payment gateway. Your payment information is encrypted and handled with the utmost security. By providing your payment details, you confirm that you are authorized to use the selected payment method.

Order Confirmation

Once your payment is processed successfully, you will receive an order confirmation email. This email will contain details of your purchase, including the items ordered, billing information, and the payment method used. Please ensure all details are correct, and contact us if there are any discrepancies.

Pricing and Charges

All prices displayed on our website are in the specified currency and are subject to change without notice. Additional charges such as taxes, shipping, and handling fees will be applied during checkout and clearly displayed before you finalize your order.

Payment Failures

If your payment fails for any reason, we will notify you immediately. You may attempt to resolve the issue by providing a different payment method or correcting any errors in your billing information. Your order will not be processed until payment is successfully received.

Refunds

Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to process and reflect in your account, depending on your bank's policies.

Security

Your security is our priority. We use industry-standard security protocols to safeguard your personal and payment information. However, we cannot guarantee absolute security and are not liable for any unauthorized access to your information.

Changes to Payment Policy

Ember Patio Living reserves the right to update or modify this payment policy at any time. Changes will be effective immediately upon posting on our website, and it is your responsibility to review the policy periodically.

If you have any questions regarding our payment policy, please feel free to contact us.